"What is bootfitting and should I bother to have it done?" In general there is no such thing as a boot that fits perfectly when it comes off the shelf. It is important that the boot be neither too tight nor too loose. A boot that is too tight (typically this will be across the arch or on the sides) will cut off circulation resulting in numb, cold feet (miserable). A boot that is too loose will allow your foot to flop around resulting in abrasions and, more importantly, poor control of your skis. Bootfitting is the process of customizing a boot to your foot. Most reputable ski shops offer this service although the expertise of the staff may vary. While bootfitting may involve adding shims, shaving undersoles, or even hacking out padding in the liner the most common act is to add a custom footbed or orthotic. People who have orthotics swear by them. People who don't have orthotics are either lucky enough to not need them or have sore feet. In any event you're probably best off to ski in your new boots for a couple of days before making any modifications. When you buy a boot make sure you ask if bootfitting services are included in the price of the boot (they often are). The ultimate in bootfitting is having a boot custom designed to your foot. Yes this can be done and yes it is very expensive. The folks to contact are the Dale Boot company.